NEW 6/12/19 Users Unable to Add Capital One eBills/Online Billers

Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
edited June 13 in Alerts
We are receiving reports of Quicken for Mac and Windows Users receiving an error when attempting to add or update eBills/Online Bills with Capital One.

At this time Capital One is "throttling" or blocking connections from our bills provider when attempting to add/update eBills/Online Bills.

Our provider is engaged with Capital One and are working to resolve this issue as soon as possible.

In the meantime, we recommend allowing up to 48 hrs or attempting to add/update Capital One eBills at different times of the day or week.

This issue does not affect adding or updating accounts to download transactions and only applies to Users attempting to add Capital One eBills/Online Bills to Quicken for Mac and Windows.

If you would like to be automatically notified once this issue has been resolved, please "bookmark" this Alert by clicking the Yellow Star Icon in the upper right corner.

Thank you!

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