Why do you not understand that every time you update your software it becomes more difficult?

gaydun

Honestly, you keep pushing your latest software on me. I used to have an easy time of keeping my records and balancing my checking account. With every upgrade is has become more difficult until, frankly, I am not interested in upgrading any more!!!. It’s a shame , really! All it does is make my angry!

jacobs

@gaydun First, as noted above, we're fellow Quicken users here, not Quicken management. Second, rather than just be angry, you can seek help with whatever problem(s) you're having with Quicken. 

For instance, it's true that a change was made in how accounts are reconciled a few years ago, and the first time after upgrading that change, a lot of people had problems because the update unearthed problems in past data. But there are ways to deal with that, from hunting for and fixing the problem to making an adjustment and telling Quicken to consider the past fully reconciled. There are many threads on Mac reconciliation on this forum is you care to search, or you could start a new thread explaining what problem you're having with reconciling and ask for help. I would guess that once you get your accounts reconciled correctly for the past, you'll find it very straightforward to do reconciliations in the future.

If you have problems other than reconciling, again, please post what problems you are having or what you don't understand, and folks here will be happy to try to help you. Follow the old adage that it's better to light one candle than to curse the darkness, and you might find your current Quicken is not as problematic as you currently find it. 

P.S. Rather than the back-and-forth on this forum, if you prefer, you can contact Quicken Support for help. Phone and chat support are free; I'd recommend waiting until a weekday when phone support is available. they can even set up a session where they can see your screen and direct you what to do, which can be easier than trying to type out what you're seeing to someone on a chat support line.

NotACPA

WHO are you addressing your question to?  Because, this is a user-to-user forum ... and it's NOT "our software".

jacobs

@gaydun First, as noted above, we're fellow Quicken users here, not Quicken management. Second, rather than just be angry, you can seek help with whatever problem(s) you're having with Quicken. 

For instance, it's true that a change was made in how accounts are reconciled a few years ago, and the first time after upgrading that change, a lot of people had problems because the update unearthed problems in past data. But there are ways to deal with that, from hunting for and fixing the problem to making an adjustment and telling Quicken to consider the past fully reconciled. There are many threads on Mac reconciliation on this forum is you care to search, or you could start a new thread explaining what problem you're having with reconciling and ask for help. I would guess that once you get your accounts reconciled correctly for the past, you'll find it very straightforward to do reconciliations in the future.

If you have problems other than reconciling, again, please post what problems you are having or what you don't understand, and folks here will be happy to try to help you. Follow the old adage that it's better to light one candle than to curse the darkness, and you might find your current Quicken is not as problematic as you currently find it. 

P.S. Rather than the back-and-forth on this forum, if you prefer, you can contact Quicken Support for help. Phone and chat support are free; I'd recommend waiting until a weekday when phone support is available. they can even set up a session where they can see your screen and direct you what to do, which can be easier than trying to type out what you're seeing to someone on a chat support line.