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Log in issue

Lawrence Yip

My Hard disk crashed and I download from my quicken account the software and reinstall it on my new HD. After installing in the computer it asked for my quicken id and after I signed in it looped back to screen asking me to download the software again. Try to clean/uninstall quicken before reinstalling the software and I got the same result. Using Win 10 and the Quicken version is the latest version.

Can someone help me

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Accepted answers

Quicken_Tyka

Hello Toi,

Thank you for including a screenshot of the error message.

I would take a look at the steps outlined at
https://www.quicken.com/support/error-when-updating-accounts-cc-503.

If the issue persists after completing these steps, please contact support directly.

https://www.quicken.com/support#contact-support

Quicken Care has the tools to investigate the issue and review the log files to determine the cause of this error message.

Thank you!

All comments

Greg_the_Geek

https://community.quicken.com/discussion/7854775/resolved-online-services-unavailable-or-blank-success-screen-after-r19-44-update

Toi

Here is screenshot of the failed logins. I have manually entered the login/password on the website and had no issues with logging in. Looks definitely like a quicken web connect issue

quicken-Alliant-CC-503 issue.png

Quicken_Tyka

https://www.quicken.com/support#contact-support

Quicken Care has the tools to investigate the issue and review the log files to determine the cause of this error message.

Thank you!