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Prior day security price doesn't update

smascho

Hi,
I'm using Q 2019 and updated today's prices (after 8pm) which worked fine but then I tried to get prior day prices and some securities update but some do not. Has anyone experienced this and if so do you have any suggestions?

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Accepted answers

Quicken Sarah

Hi @smascho

Thank you for the response and confirming that the workaround does resolve this behavior for you.

This issue is a bug that has been reported to our Development Teams for further investigation and resolution, unfortunately I do not have an ETA on when a solution will be available, but once available, it will be sent out as part of a future release.

Thank you again and please let us know if there are any further questions/concerns the Community may assist with.

Thank you,

Sarah

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NotACPA

How, exactly, did you try to get "prior day prices"? And, where did you expect to see them?

Which don't update?

smascho

On the investing screen, I clicked the Update dropdown and selected Historical Prices and then Month with all securities selected. I also tried the same thing with Five Days selected. I expect to see the prices populated on the 8/12/2019 date. I have a mix of stocks and mutual funds and its the mutual funds that tend to not update (but some are) - examples are CFVLX, FBGRX, FTBFX. The stocks all have prices.

Quicken Sarah

Hello @smascho

Thank you for taking the time to share the details of this issue with the Community, although I apologize that you have not yet received a follow-up response.

If you haven't already, please review the information at https://community.quicken.com/discussion/comment/20016591/#Comment_20016591 and let us know if adjusting the date restores the missing security prices or if they are still missing.

Thank you,

Sarah

smascho

Hi,
Thanks, yes, that does seem to resolve the issue but as mentioned in other posts it does seem to be a bug somewhere and hopefully is being researched.

Quicken Sarah