The desktop and taskbar icons stop working

marsonsykes

These worked for a while. Now, I have to reinstall from the downloaded file to get into the program. What am I missing? When I click on either icon it just stares at me. I had Quicken 2012 installed and I suspect it is trying to start that instead. Thanks for the help.

Sherlock

I suggest you hover the cursor over the task bar icon until the preview window appears, right-click in the preview window and select Restore or Maximize.

Sherlock

I suggest you hover the cursor over the task bar icon until the preview window appears, right-click in the preview window and select Restore or Maximize.

UKR

What version and release of Quicken are you running?

What version of Windows?

Windows 10: Check if Windows Defender feature Ransomware protection is enabled. Configure it to add Quicken as an "allowed app" without turning off Ransomware protection:
https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access

If you are truly running Quicken 2012, you also need to install the last available batch of fixes.

Old Quicken Patch downloads 2000+

When running an old, unsupported Quicken version you may no longer be able to download bug fixes (patch files) directly from Quicken.
However, they are still available here:
US version: http://www.quicknperlwiz.com/quickenpatches.html
Canadian version: http://www.quicknperlwiz.com/quickenpatchescanadian.html
If clicking on Help / About Quicken does not show the highest Release number available for your version (year), as shown on this webpage, download and install the appropriate file(s) from the link above.