How to download historic data (more than 3 months old) from bank account

pgsmidt@
pgsmidt@ Quicken Canada Subscription Member
I started up Mac (subscription Canada) and it downloaded less than 3 months of my bank account data. How do I get it to give me older data? I've used Quicken since Ver. 1 and up to Ver. 15. Now I can't do what I used to be able to do. Would like to go back to beginning of year for data. Is it still possible?

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