Cannot delete a transaction using help instructions?

DeepDiver

I transferred investments from a brokerage account to a new one at same brokerage. When Q updated it deleted from first and added them to second thereby losing cost basis. I followd help instructions to delete those Remove/Add trnactions so I could use the transfer transaction BUT Q does not respond with a "delete" option for tranaction when I select it.

Tom Young

I'm still unclear what happened here, but I know this: If YOU create a "Shares Transferred Between Accounts" then you will have the correct cost basis in your new Account.

I don't think Schwab, or any other Financial Institution (FI), can initiate a "Shares Transferred Between Accounts" action in Quicken.  Really, how could they?  Of course they know about the old and new account in their system, but a "Shares Transferred Between Accounts" action requires inputs that they simply don't know; specifically, the exact [Name of new Account in Quicken] that the shares are to be transferred to.  So I'd expect that the most an FI could do would be to download "stand alone" Removed and Added actions for the old an new account.

I'm just guessing here, but my guess is that you are allowing downloaded information to be automatically accepted into your Investment Account. You'd hope Schwab would do these things correctly, but maybe they didn't.

Go back to a backup just before the change in accounts at Schwab.  In Quicken create the new Account and don't allow any downloads.  In the old Account do a "Shares Transferred Between Accounts" action, naming the new Account .  Then set up the new Account for downloads making sure that automatic entry into the Account is OFF.  At that point you can initiate a download.  Accepting these downloads should simple result in a "c" being entered in the "Clr" column, and nothing more.

Jim_Harman

Sometimes the Transaction list (register) is wider than your screen and you need to use the scroll bar at the bottom to see the delete key. Or you can right-click on the transaction and select Delete.

DeepDiver

Thank you Jim I will try that. I did try an alternative to change the quantity of shares to zero for the transfer. However when I changed the transaction to transfer to other account it actually Removed and Added again rather than showing it as a transfer?, losing the cost basis. That is not what the "Help" said it would do.

DeepDiver

Seems the problem is I have to open the register for the brokerage account and select the tranaction there rather than the "help" instruction which results in opening the security detail which shows the trnactions but doesn't allow "delete". Howver the loss of the cost history is still the issue.

Tom Young

If you do a "Shares Transferred Between Accounts" action you absolutely do NOT lose cost basis information.  For each security Quicken does a "Removed" action in the "from" Account and then does an "Add" action for each and every lot of that security in the "To" Account.  The cost information and holding period carries over to the new Account. 

All the "transaction" information for each security is still there in the "From" Account, available to you.

If the account movement is simply within the same broker, you probably can simply deactivate the Account for downloading and then Re-activate that same Account for downloading, linking the new account at the brokerage to your old Account.

Backup first, of course.

DeepDiver

Tom, thanks but...See this security view for a transferred stock WPM. Note cost has an * (not available). What you describe is exactly what should have happened.
Looks like I'll just go in and add the missing cost basis manually.
BTW, Schwab did the transfer, but Q did not treat them as transfers just deleted and added each. I hadto go back and edit the WPM to show as a transfer. But it didn't bring the cost data. Maybe if Q hadn't already done it as a del/add before I edited, it might have brought cost info, but why didn't Q show it as a transfer in the first place?
See next for Sprott which I haven't touched. It shows removal and the cost basis, $24254 but the detail on the side panel doesn't show cost. In the Investing view all the stocks show 0 cost.
Just FYI.

Tom Young

I'm still unclear what happened here, but I know this: If YOU create a "Shares Transferred Between Accounts" then you will have the correct cost basis in your new Account.

I don't think Schwab, or any other Financial Institution (FI), can initiate a "Shares Transferred Between Accounts" action in Quicken.  Really, how could they?  Of course they know about the old and new account in their system, but a "Shares Transferred Between Accounts" action requires inputs that they simply don't know; specifically, the exact [Name of new Account in Quicken] that the shares are to be transferred to.  So I'd expect that the most an FI could do would be to download "stand alone" Removed and Added actions for the old an new account.

I'm just guessing here, but my guess is that you are allowing downloaded information to be automatically accepted into your Investment Account. You'd hope Schwab would do these things correctly, but maybe they didn't.

Go back to a backup just before the change in accounts at Schwab.  In Quicken create the new Account and don't allow any downloads.  In the old Account do a "Shares Transferred Between Accounts" action, naming the new Account .  Then set up the new Account for downloads making sure that automatic entry into the Account is OFF.  At that point you can initiate a download.  Accepting these downloads should simple result in a "c" being entered in the "Clr" column, and nothing more.