Why am I locked out from my Quicken as I answered with the correct answers asked
It seems that Quicken has become to big for its breeches. simple thing like my password which I write down and enter it from the Password book I keep for all passwords ???
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Best Answer
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Let's assume your using Quicken 2019 R 21.17 which you can confirm by selecting Help > About Quicken.
It sounds like you were attempting to open your data file and were prompted for a data file password. When you were not able to enter the password Quicken expected, you selected Forgot password. Then, instead of allowing Quicken to send a security code to allow you to reset the password, you chose to answer a few security questions about your data file.
If this correct, I suggest you allow Quicken to send the security code. If your not able to use this method or the security code does not work, I suggest you restore a recent data file backup.6
Answers
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Hello Paul,
We'll need a bit more information to be able to assist you.
Where are you trying to sign in? Is this in the application on the computer or the Quicken website?
Quicken may send a code when signing in, are you being asked a code or a security question?
Are you getting an incorrect password error message or is something else happening?
Let us know!~~~***~~~0 -
why can't I talk to someone who can answer me right now as I have to use my quicken now. I was away from may computer for 78 days because of medical problems and I come home to this stupid problem. lets get real quiken is more about making money than answering simple questions????0
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I suggest you contact Quicken Support: https://www.quicken.com/support#contact-supportPaul P Pickton said:why can't I talk to someone who can answer me right now as I have to use my quicken now. I was away from may computer for 78 days because of medical problems and I come home to this stupid problem. lets get real quiken is more about making money than answering simple questions????0 -
I have quicken for windows on my computer the latest version. when I tried to sign on it downloaded new files and then let me log on. I put in my password and it was rejected it asked me Questions what accts I use and what were my last two entries one a deposit and one was a charge which I looked up all three and put in the answers and it came up as incorrect ? these answer were from a print out from quicken whats up it dosen't rspond to the correct answers.?0
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I contacted Quicken support and even had a chat but he could not answer with anything that worked0
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Let's assume your using Quicken 2019 R 21.17 which you can confirm by selecting Help > About Quicken.
It sounds like you were attempting to open your data file and were prompted for a data file password. When you were not able to enter the password Quicken expected, you selected Forgot password. Then, instead of allowing Quicken to send a security code to allow you to reset the password, you chose to answer a few security questions about your data file.
If this correct, I suggest you allow Quicken to send the security code. If your not able to use this method or the security code does not work, I suggest you restore a recent data file backup.6
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