Is anyone else getting a message, 'You have exceeded your maximum number of datasets'?
![Gary Beyer](https://us.v-cdn.net/6031128/uploads/defaultavatar/nTYA6S0SVB4GN.jpg)
Gary Beyer
Quicken Windows Subscription Member ✭✭
This only happens during Quicken startup and is new since a recent patch or update. I have version R 21.17.
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Best Answer
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Gary Beyer said:I have never signed up for any mobile, web, or cloud accounts as is shown in the menu attached. There appears to be something wrong with how the latest patch was applied to my Quicken. I never had the error message before the patch.
To reinstall the current release, I suggest you perform a clean uninstall, install, and update. If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken.To revert to an earlier patch release, I suggest you perform a clean uninstall, install while disconnected from the internet, update by applying the appropriate Mondo Patch, and restoring a data file saved prior to updating from the earlier patch release. To update Quicken, I recommend you download and apply the appropriate Mondo Patch: https://www.quicken.com/support/patching-updates-windows or http://www.quicknperlwiz.com/quickenpatches.html
To prevent any automatic software updates, set your Windows UAC setting appropriately.5
Answers
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If you haven't already, you may want to review: https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-windows0
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"We cannot retrieve your cloud information" is NOT the same thing as "I don't have any" ... in fact, it means just the opposite.And, also note that there's an issue with Q's connection to the internet. Perhaps, are you using Windows Defender, or another product that has blocked Q's access.Finally, try following Sherlock's instructions.
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
Gary Beyer said:The funny thing is I don't have any cloud accounts.
If we have no data sets sync'd to our Quicken Cloud account, we'll see something like:
If we have no data set's sync'd to our Quicken Cloud account, when you sign in at https://app.quicken.com, we'll see something like:
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I have never signed up for any mobile, web, or cloud accounts as is shown in the menu attached. There appears to be something wrong with how the latest patch was applied to my Quicken. I never had the error message before the patch.0
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Gary Beyer said:I have never signed up for any mobile, web, or cloud accounts as is shown in the menu attached. There appears to be something wrong with how the latest patch was applied to my Quicken. I never had the error message before the patch.
To reinstall the current release, I suggest you perform a clean uninstall, install, and update. If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken.To revert to an earlier patch release, I suggest you perform a clean uninstall, install while disconnected from the internet, update by applying the appropriate Mondo Patch, and restoring a data file saved prior to updating from the earlier patch release. To update Quicken, I recommend you download and apply the appropriate Mondo Patch: https://www.quicken.com/support/patching-updates-windows or http://www.quicknperlwiz.com/quickenpatches.html
To prevent any automatic software updates, set your Windows UAC setting appropriately.5
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