Is anyone else getting a message, 'You have exceeded your maximum number of datasets'?

Gary Beyer

This only happens during Quicken startup and is new since a recent patch or update. I have version R 21.17.

Sherlock

Gary Beyer said:

I have never signed up for any mobile, web, or cloud accounts as is shown in the menu attached. There appears to be something wrong with how the latest patch was applied to my Quicken. I never had the error message before the patch.

The Cloud Account is automatically created when you register the data file by providing the Quicken ID.

To reinstall the current release, I suggest you perform a clean uninstall, install, and update.  If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken.

To revert to an earlier patch release, I suggest you perform a clean uninstall, install while disconnected from the internet, update by applying the appropriate Mondo Patch, and restoring a data file saved prior to updating from the earlier patch release.  To update Quicken, I recommend you download and apply the appropriate Mondo Patch: https://www.quicken.com/support/patching-updates-windows or http://www.quicknperlwiz.com/quickenpatches.html

To prevent any automatic software updates, set your Windows UAC setting appropriately.

Sherlock

If you haven't already, you may want to review: https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-windows

Gary Beyer

The funny thing is I don't have any cloud accounts.

NotACPA

"We cannot retrieve your cloud information" is NOT the same thing as "I don't have any" ... in fact, it means just the opposite.

And, also note that there's an issue with Q's connection to the internet. Perhaps, are you using Windows Defender, or another product that has blocked Q's access.

Finally, try following Sherlock's instructions.

Sherlock

Gary Beyer said:

The funny thing is I don't have any cloud accounts.

The Quicken ID identifies our Quicken Cloud account.  

If we have no data sets sync'd to our Quicken Cloud account, we'll see something like:



If we have no data set's sync'd to our Quicken Cloud account, when you sign in at https://app.quicken.com, we'll see something like:

Gary Beyer

I have never signed up for any mobile, web, or cloud accounts as is shown in the menu attached. There appears to be something wrong with how the latest patch was applied to my Quicken. I never had the error message before the patch.

Sherlock

Gary Beyer said:

I have never signed up for any mobile, web, or cloud accounts as is shown in the menu attached. There appears to be something wrong with how the latest patch was applied to my Quicken. I never had the error message before the patch.

The Cloud Account is automatically created when you register the data file by providing the Quicken ID.

To reinstall the current release, I suggest you perform a clean uninstall, install, and update.  If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken.

To revert to an earlier patch release, I suggest you perform a clean uninstall, install while disconnected from the internet, update by applying the appropriate Mondo Patch, and restoring a data file saved prior to updating from the earlier patch release.  To update Quicken, I recommend you download and apply the appropriate Mondo Patch: https://www.quicken.com/support/patching-updates-windows or http://www.quicknperlwiz.com/quickenpatches.html

To prevent any automatic software updates, set your Windows UAC setting appropriately.