Is anyone else getting a message, 'You have exceeded your maximum number of datasets'?

Gary Beyer
Gary Beyer Quicken Windows Subscription Member ✭✭
This only happens during Quicken startup and is new since a recent patch or update. I have version R 21.17.

Best Answer

Answers

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
  • Gary Beyer
    Gary Beyer Quicken Windows Subscription Member ✭✭
    The funny thing is I don't have any cloud accounts.
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    "We cannot retrieve your cloud information" is NOT the same thing as "I don't have any" ... in fact, it means just the opposite.
    And, also note that there's an issue with Q's connection to the internet. Perhaps, are you using Windows Defender, or another product that has blocked Q's access.
    Finally, try following Sherlock's instructions.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    edited September 2019
    The funny thing is I don't have any cloud accounts.
    The Quicken ID identifies our Quicken Cloud account.  

    If we have no data sets sync'd to our Quicken Cloud account, we'll see something like:



    If we have no data set's sync'd to our Quicken Cloud account, when you sign in at https://app.quicken.com, we'll see something like:



  • Gary Beyer
    Gary Beyer Quicken Windows Subscription Member ✭✭
    I have never signed up for any mobile, web, or cloud accounts as is shown in the menu attached. There appears to be something wrong with how the latest patch was applied to my Quicken. I never had the error message before the patch.
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