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My Quicken data on both my IPad and IPhone never shows transactions. Shows refreshing for hours

Shows refreshing for hours, but never finishes.

Best Answers

  • Helix14
    Helix14 Member ✭✭
    Accepted Answer
    i guess the solution is to never sign out of the web application on the mobile devices. Seems to solve the problem but not a very elegant solution.

Answers

  • Helix14
    Helix14 Member ✭✭
    It’s been “refreshing “ for about 6 hours now, still no transactions showing. Interestingly enough, on my laptop, the information ( including transactions) loaded almost immediately.
    I’ll leave it running overnight to see if that works, but I’m not optimistic.
    Are there other IOS users who have the same issues?
  • Helix14
    Helix14 Member ✭✭
    Follow up. After 8.5 hours, it finally loaded transactions!! However, when I closed the program, and reopened it, it started the entire process again. If it takes 8.5 hours each time the program opens, it is totally useless!!
  • Helix14
    Helix14 Member ✭✭
    Accepted Answer
    i guess the solution is to never sign out of the web application on the mobile devices. Seems to solve the problem but not a very elegant solution.
This discussion has been closed.