If you are still needing assistance with entering rental income/expenses in Quicken, please take a moment and review the information available here, and post back to let us know what version and release of Quicken you are using.
Please also let us know what type of transactions you are entering. Are they historical expenses for a rental property? Or are you entering personal paid bill transactions and using the rental property version of Quicken? The more information you can provide regarding this issue will help the Community to better understand and assist.