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:s I have entered my password for State Employees Credit Union and also for my USAA Visa Card info over and over. I keep getting the above error message and so nothing is updated into the cloud for me to see/use on my tablet or phone. Windows PC & Andriod phone/tablet. It's extremely frustrating. I have restored the cloud 2 times as well and still the same messages. I don't know what to do next.

Best Answer


  • Libba Howey Pressley
    I have tried the process to deactivate and then reactivate one of the accounts that won't sync. It didn't work. I'm still getting the above referenced error message. I have checked and rechecked the password and everything is correct. It used to work, but doesn't anymore. I'm quite frustrated.
  • UKR
    UKR SuperUser ✭✭✭✭✭

    Please try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy
    Do note that a full Sync process may take many minutes to complete.

    Log out of your mobile app, then do this on your desktop / laptop:

    How to reset Sync to Cloud

    1. Go to Edit / Preferences / Quicken ID, Sync & Alerts
    2. Under the "Mobile and Web" group to the right, if present, click the "Reset your cloud data" link and follow the instructions until it is complete.

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