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Libba Howey Pressley

:s I have entered my password for State Employees Credit Union and also for my USAA Visa Card info over and over. I keep getting the above error message and so nothing is updated into the cloud for me to see/use on my tablet or phone. Windows PC & Andriod phone/tablet. It's extremely frustrating. I have restored the cloud 2 times as well and still the same messages. I don't know what to do next.

NotACPA

Have you reviewed the info here: https://www.quicken.com/support/troubleshooting-online-banking-issues-quicken-mobile-and-quicken-web

NotACPA

Have you reviewed the info here: https://www.quicken.com/support/troubleshooting-online-banking-issues-quicken-mobile-and-quicken-web

Libba Howey Pressley

I have tried the process to deactivate and then reactivate one of the accounts that won't sync. It didn't work. I'm still getting the above referenced error message. I have checked and rechecked the password and everything is correct. It used to work, but doesn't anymore. I'm quite frustrated.

UKR

Please try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy
Do note that a full Sync process may take many minutes to complete.

Log out of your mobile app, then do this on your desktop / laptop:

How to reset Sync to Cloud

1. Go to Edit / Preferences / Quicken ID, Sync & Alerts
2. Under the "Mobile and Web" group to the right, if present, click the "Reset your cloud data" link and follow the instructions until it is complete.