Why have my reports lost (their) details?

brianruchalski16

Age old reports are now showing a gross total for a category and that is sort of OK. When I click for more detail all I get is a space with a light blue line and no further detail such as expenses by TAG. This carries over into printing. Why a difference today?????

Jim_Harman

OK, what version of Quicken are you running? Go to Help > about Quicken and let us know what it says there.

Did something change since the last time your reports worked correctly - installed a Quicken update perhaps? If so, please restart Windows if you have not already and see if that fixes the problem.

If you re-create the problem report starting with the corresponding built-in report, does the problem go away? 

brianruchalski16

I found the answer to my dilemma. For some reason, unknown to all except quicken coders, the report squeezes all columns. Thus you can see parts of the Category description and a total value for that line. If you resize the columns for that report you can see and print an acceptable report. Sadly, the resized columns cannot be saved so you have to screw around with every report. Progress without regard to any discomfort!

Jim_Harman

Click on th Customize gear at the top right of the report. On the Display tab, if there is a Reset Columns button, click on it then click OK.

For reference, please post back whether this solves the problem for you

brianruchalski16

As I was about to say is that a Reset Columns is not available. This may resolve itself over time which seems to be a cross you have to bear when using Quicken.

Jim_Harman

OK, what version of Quicken are you running? Go to Help > about Quicken and let us know what it says there.

Did something change since the last time your reports worked correctly - installed a Quicken update perhaps? If so, please restart Windows if you have not already and see if that fixes the problem.

If you re-create the problem report starting with the corresponding built-in report, does the problem go away? 

brianruchalski16

I found the answer to my dilemma. For some reason, unknown to all except quicken coders, the report squeezes all columns. Thus you can see parts of the Category description and a total value for that line. If you resize the columns for that report you can see and print an acceptable report. Sadly, the resized columns cannot be saved so you have to screw around with every report. Progress without regard to any discomfort!