When we update Quicken, even when when we back it up, why are new transactions lost?
edited May 2022 in File Conversion and Backup (Windows)
Every new transaction we save is lost, even when we back up the file. We have tried every suggestion that the tech folks have offered; none have worked. We are about ready to ask for our money back because the program is not working. Does anyone know how to DEFINITELY fix this problem of Quicken not saving new transactions?
Who else out there is having trouble with Quicken saving any new transactions?1
See this FAQ: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet
thecreator - User of Quicken Subscription R46.12 (HF1) USA & Quicken 2017 HBRP R20.6 USAWindows 10 Pro 32-Bit Build 19045.2486
Windows 10 Pro 64-Bit Build 19045.2486 Release Preview Channel. Lost Win 11.
also Windows 10 Pro 64-Bit Build 19045.2526 .
Are you talking about transactions that you've downloaded from you bank/card/brokerage/etc, but not yet accepted into you Q accounts? Or something else.Please describe, in detail, why you believe that transactions are being lost ... because the Backup instructions CLEARLY state to accept all transactions before beginning the backup.Q user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP0
This discussion has been closed.