Unable to Download New Securities [edited]

gbier
gbier Member ✭✭
edited November 2019 in Investing (Windows)
Could not download certain new securities. Portfolio view contains missing data even though the data exists in Security Detail View. Downloads erroneous data from financial institutions or does not download data at all. [removed - rant/off-topic]

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Answers

  • gbier
    gbier Member ✭✭
    Same issue, cannot get anything to download or download correctly. One account downloaded 107 transactions as new (which they weren't) back to 2017??? Had to manually delete transactions because there is no way to highlight and delete downloaded transactions. Other errors include downloading data under "unidentified security", The list goes on and on!!??
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello Gbier,

    Thank you for taking the time to visit the Community to ask your question, although I apologize that you haven't received a response.

    We will need a bit more information to be able to assist you, please take a moment to review the information provided here and respond back with the requested information.

    If you are experiencing trouble downloading, please include the name of the financial institution(s) and any error you have received.

     It may also be able to provide the name of the securities that you are unable to download.

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,
    -Quicken Tyka
    ~~~***~~~
  • gbier
    gbier Member ✭✭
    Cannot sign in and update quotes. Gives not correct ID or password error. Changed password, still cannot sign in. A note also appears that says Quicken is unavailable at this time??
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    What version of Quicken -   Help --- About Quicken

    Quicken Subscription - Windows 10
  • gbier
    gbier Member ✭✭
    Quicken Premier, Windows 10, paid up through 2020
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
  • gbier
    gbier Member ✭✭
    Not resolved still can't sign in and update accounts as of this typing.
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    Where can't you sign in? Error messages?
    Quicken Subscription HBRP - Windows 10
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Its hard to play 20 questions .....
    Please share exactly what is happening,
    since we are not looking overr your shoulder and looking at the screen,
    we don't know what you are talking about.
    Quicken Subscription - Windows 10
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Have suggested this posting be merged with your other recent posting -
    on not being able to - Sign In & download quotes -

    Quicken Subscription - Windows 10
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Accepted Answer
    thecreator - User of Quicken Subscription R34.24  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 21390.2025
                       Windows 11 Pro 64-Bit Build 22000.100
    also            Windows 10 Pro 64-Bit Build 19043.1110



    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • gbier
    gbier Member ✭✭
    After a second password change, I was able to sign in this morning at 6:28 am MT and download Fridays close.
  • gbier
    gbier Member ✭✭
    Some information was corresponded by email to certain individuals. I resolved the inability to download certain new securities (Vanguard Prime Money Market Account) by downloading a different security then went into "Edit security detail" and changed the name and ticker symbol for the correct security. This seemed to work.
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