Unable to Download New Securities [edited]

gbier

Could not download certain new securities. Portfolio view contains missing data even though the data exists in Security Detail View. Downloads erroneous data from financial institutions or does not download data at all. [removed - rant/off-topic]

thecreator

Hi @gbier ,

See this FAQ:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

Make sure that you can Sign in at: https://www.quicken.com/  My Account.

gbier

Same issue, cannot get anything to download or download correctly. One account downloaded 107 transactions as new (which they weren't) back to 2017??? Had to manually delete transactions because there is no way to highlight and delete downloaded transactions. Other errors include downloading data under "unidentified security", The list goes on and on!!??

Quicken_Tyka

Hello Gbier,

Thank you for taking the time to visit the Community to ask your question, although I apologize that you haven't received a response.

We will need a bit more information to be able to assist you, please take a moment to review the information provided here and respond back with the requested information.

If you are experiencing trouble downloading, please include the name of the financial institution(s) and any error you have received.

 It may also be able to provide the name of the securities that you are unable to download.

The more information you can provide regarding this issue will help the Community to better understand and assist.

Thank you,
-Quicken Tyka

gbier

Cannot sign in and update quotes. Gives not correct ID or password error. Changed password, still cannot sign in. A note also appears that says Quicken is unavailable at this time??

Ps56k2

What version of Quicken -   Help --- About Quicken

gbier

Quicken Premier, Windows 10, paid up through 2020

Greg_the_Geek

Resolved 11/8/19: Error when signing in to Quicken.com or updating accounts in Quicken

gbier

Not resolved still can't sign in and update accounts as of this typing.

Greg_the_Geek

Where can't you sign in? Error messages?

Ps56k2

Its hard to play 20 questions .....

Please share exactly what is happening,
since we are not looking overr your shoulder and looking at the screen,
we don't know what you are talking about.

Ps56k2

Have suggested this posting be merged with your other recent posting -

on not being able to - Sign In & download quotes -

thecreator

Hi @gbier ,

See this FAQ:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

Make sure that you can Sign in at: https://www.quicken.com/  My Account.

gbier

After a second password change, I was able to sign in this morning at 6:28 am MT and download Fridays close.

gbier

Some information was corresponded by email to certain individuals. I resolved the inability to download certain new securities (Vanguard Prime Money Market Account) by downloading a different security then went into "Edit security detail" and changed the name and ticker symbol for the correct security. This seemed to work.