Quicken Mac 5.13.0 quits unexpectedly updating Security price

Fraser55

Quicken 5.13.0 Canadian edition for Mac OS Sierra, when I manually update a Security , closing price on a mutual fund, Quicken accepts the change but when I close the Security Edit window to proceed to the next fund, Quicken quits unexpectedly. The changed amount has been saved.

Fraser55

The problem has been resolved in 5.13.2. Thank you very much.

Quicken Sarah

Hello @Fraser55

Thank you for taking the time to share the details of this issue with the Community, although I apologize that you have not yet received a response.

The 5.13.1 release for Quicken for Mac is now available and is targeted towards resolving a crash in Quicken.

If you haven't already, please install the 5.13.1 release and let us know if the crashing persists.

Thank you,

Sarah

Fraser55

Quicken still crashes with 5.13.1 installed.

Quicken_Tyka

Hello fraser55,

Thank you for the response, although I am sorry to hear that you continue to experience crashes with the recent update.

May I ask that you try a test file to see if the trouble persists in an empty file.

To create a test file, go to File > New and choose "Start From Scratch" select don't use mobile as this is just a test.

Please add a fund in an attempt to update the security price and see if this also results in a crash.

Let me know how it goes!

-Quicken Tyka

Fraser55

The problem has been resolved in 5.13.2. Thank you very much.