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New Company File

I created a New Company File and a new icon appeared on my desktop. When I went back to my old company file all the information was gone. Help

Best Answers


  • splasher
    splasher SuperUser ✭✭✭✭
    More info needed. 
    Which version of Quicken?  Help->About Quicken
    What type of "new icon"? 
    What is shown in the Windows properties?
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • TooKaa
    TooKaa Member
    Thanks for your reply. I was able to restore Company 1 using backup files. So now I have two icons on my desktop named Company 1 and Company 2. Company 1 has 6 years worth of data just restored. Company 2 is newly created with no data. Can I operate these two independent companies without a problem? I'm used to operating in QuickBooks so setting up a second company in Quicken is new to me. Thank you.
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @TooKaa ,

    See this FAQ: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

    You have not given any information or Build information.

    Quicken Data Files are stored within Documents\Quicken folder, not on the Desktop of the User Account Desktop of the operating system.

    Quicken is not QuickBooks.

    thecreator - User of Quicken Subscription R32.12  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21359.1
    also            Windows 10 Pro 64-Bit Build 19042.928

    Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • TooKaa
    TooKaa Member
    I have 2 Quicken Icons on my desktop. Each Icon opens a different company. Is this the correct way to set up two different companies using Quicken.
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