app.quicken.com inaccuracies and missing entries

voiceovermike

Most times when I use app.quicken.com the entries I put in do not always end up in the web register, or sometimes the amount I enter is set as $0.00 after I click on the save icon.
When I sync with Quicken desktop, many of the entries I made with the web app do not sync to my desktop Quicken.
I've chatted with support at least 4 times over the past year and they always have me do a bunch of resets and validations and renaming files and disconnecting from the cloud and reconnecting, but despite their efforts, the problem remains.
Do any of you have that happen? What can be done to fix it? It seems to be a problem with app.quicken.com

Quicken_Tyka

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received ar response. 

If you are still needing assistance with transactions syncing to the web app, please take a moment to provide the steps available here.

If the trouble persists after completing these steps would recommend submitting feedback to the Mobile Development team.

This can be found from the Menu in the app and by select "Feedback."

Alternatively, the Mobile Development team may also be emailed at mobilefeedback@quicken.com.

Thank you,
-Quicken Tyka

Quicken_Tyka

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received ar response. 

If you are still needing assistance with transactions syncing to the web app, please take a moment to provide the steps available here.

If the trouble persists after completing these steps would recommend submitting feedback to the Mobile Development team.

This can be found from the Menu in the app and by select "Feedback."

Alternatively, the Mobile Development team may also be emailed at mobilefeedback@quicken.com.

Thank you,
-Quicken Tyka