Downloaded transactions from Quicken Mobile doubled
Truman100
Member ✭✭
When I download Quicken Mobile transactions into Quicken, I edit them to the proper caztegories . Later on when I do a cross checking report, I notice that the transactiojn is there twice. This cvontinually happens and I don't kniow what I am doing to cause it?
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Best Answer
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Hello @Truman100
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you are still needing help with receiving duplicate transactions please try resetting the cloud.If you are seeing transactions in the Mobile App that are duplicates of existing ones, reset your cloud data:
Step 1: Reset the cloud data through the desktop program
- Go to Edit > Preferences > Quicken ID, Mobile & Alerts.
- Click Reset your cloud data.
Step 2: After resetting your cloud data
You'll need to sign out of the Mobile App and sign back in:
- Open the Quicken Mobile App.
- Tap the Menu icon
in the upper left. - Tap the Logout button at the bottom of the screen.
- Sign back in with the same Quicken ID.
Let us know how it goes!
-Quicken Tyka~~~***~~~5
Answers
-
Hello @Truman100
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you are still needing help with receiving duplicate transactions please try resetting the cloud.If you are seeing transactions in the Mobile App that are duplicates of existing ones, reset your cloud data:
Step 1: Reset the cloud data through the desktop program
- Go to Edit > Preferences > Quicken ID, Mobile & Alerts.
- Click Reset your cloud data.
Step 2: After resetting your cloud data
You'll need to sign out of the Mobile App and sign back in:
- Open the Quicken Mobile App.
- Tap the Menu icon in the upper left.
- Tap the Logout button at the bottom of the screen.
- Sign back in with the same Quicken ID.
Let us know how it goes!
-Quicken Tyka~~~***~~~5
This discussion has been closed.