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All of sudden this month, Quicken advises me that I cannot backup my monthly reconcillation.

E Hess
E Hess Member
It also tells me I cannot do a regular backup. Where do I look to find out what is wrong and fix it? I am NOT literate with a computer. Thanks for any assistance.


  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    E Hess ,

    It would be nice if you give additional information:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

    If Windows 10, include the Build.

    For Windows, the only way to save the Monthly Report for Reconciliation, is to make a print out of it.
    thecreator - User of Quicken Subscription R32.12  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21354.1
    also            Windows 10 Pro 64-Bit Build 19042.867

    Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar.

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited December 2019
    I'm not sure I follow - each of your separate points - need some more details -
    What version of Quicken - - Help --> About Quicken
    1 - What do you mean by "can not backup my monthly reconcilliation" ?
    2 - And what do you mean by "can not do a regular backup" ?
    Quicken 2020 Deluxe - Subscription - Windows 10
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    "backing up a reconciliation" makes no sense.  In Q, you backup a data file.
    EXACTLY what steps were you taking that you thought accomplished this.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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