Need help with mismatch between transaction and holdings lot
btenglish1
Quicken Windows Subscription Member
I am trying to reconcile an investment account. The first transaction for a mutual fund I bought is showing up in my holdings with the wrong share balance, and it looks like it's automatically subtracting a certain amount from my cost basis, then recalculating the number of shares I bought based on a lower cost basis. I have deleted the transaction and re-entered it multiple times and it keeps changing the number of shares the I bought as listed on the lot in my holdings page. Has anyone seen this.
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Best Answer
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Hello @btenglish1
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.
If you are still needing assistance and haven't done so already, I would recommend contacting support directly for assistance.https://www.quicken.com/support#contact-support
Quicken Care has the ability to initiate a screen share to be able to view the problem and help to find the issue with the account.
Thank you,
-Quicken Tyka
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Answers
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If you haven't already, you may want to review: https://community.quicken.com/discussion/7267839/quicken-faq-managing-placeholder-entries-in-quicken-for-windows0
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It doesn't look like it's a placeholder issue. According to my register there are no placeholder entries.0
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Hello @btenglish1
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.
If you are still needing assistance and haven't done so already, I would recommend contacting support directly for assistance.https://www.quicken.com/support#contact-support
Quicken Care has the ability to initiate a screen share to be able to view the problem and help to find the issue with the account.
Thank you,
-Quicken Tyka
~~~***~~~5
This discussion has been closed.