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Transactions gone missing

The other day I noticed my account balances were off. Upon investigation, it appears that roughly 3 years of transactions (mid-Nov 2016 through mid-Dec 2019) have disappeared from all my accounts (both manual ones and ones that download transactions). I don't see how I could have accidentally deleted transactions across ALL accounts. Wondeing if anyone had any potential explanation for what might be happening before I go digging out a backup?

Best Answer

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Have these accounts been synchronized with Quicken Cloud?
  • SamA
    SamA Member
    No, I don't synch with cloud.
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    I suspect you may have inadvertently opened an old data file. 
  • SamA
    SamA Member
    that makes some logical sense, however I never select which file to use - I just open Quicken and it brings up the file. So if somehow the system automagically did that, that could be a possibility - though I don't see an old data file from that time period, it would at least be possible.
  • SamA
    SamA Member
    Good thought - I checked and there is only the one file showing. As you say, at this point I'll think I'll just grab my last backup and go from there - I appreciate the help.
This discussion has been closed.