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Transactions gone missing

SamA

The other day I noticed my account balances were off. Upon investigation, it appears that roughly 3 years of transactions (mid-Nov 2016 through mid-Dec 2019) have disappeared from all my accounts (both manual ones and ones that download transactions). I don't see how I could have accidentally deleted transactions across ALL accounts. Wondeing if anyone had any potential explanation for what might be happening before I go digging out a backup?

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Accepted answers

Sherlock

If you haven't already, you may want to review the Quicken's recent file list on the File pull-down menu.

Regardless, I do suggest you locate an appropriate backup if you haven't already.

All comments

Sherlock

Have these accounts been synchronized with Quicken Cloud?

SamA

No, I don't synch with cloud.

Sherlock

I suspect you may have inadvertently opened an old data file.

SamA

that makes some logical sense, however I never select which file to use - I just open Quicken and it brings up the file. So if somehow the system automagically did that, that could be a possibility - though I don't see an old data file from that time period, it would at least be possible.

Sherlock

If you haven't already, you may want to review the Quicken's recent file list on the File pull-down menu.

Regardless, I do suggest you locate an appropriate backup if you haven't already.

SamA

Good thought - I checked and there is only the one file showing. As you say, at this point I'll think I'll just grab my last backup and go from there - I appreciate the help.