One checking account won't open, all other accounts work fine

A.BusDrvr

I'm having trouble with my main checking account. It refuses to open. All other accounts work fine. The file opens and all the accounts are displayed on the left. When I select my main checking account I get a continuous spinning circle and it won't open. Any ideas other than going back to a previous backup and re-entering all the data a second time?

Thanks,

George

NotACPA

Did you try a "SuperValidate"?  Basically the same process as a Validate ... but hold down both the CTRL & Shift keys from BEFORE you click "Validate & Repair" until you get the confirmation that it's running the "Super".

Take another backup before you try this.

AND, if this doesn't work, restoring a backup is your only hope.

NotACPA

My first guess is that you've got a corrupted Q data file, Perhaps severely..

SO, take a  backup and then do FILE, File Operations, Validate and Repair.

Make sure that "Validate File" and "Rebuild Investing Lots" (if present) are checked before you click OK.

A.BusDrvr

Thanks for the input. I forgot about the validate and repair functions. However, it didn't seem to help. The file was validated and repaired but the results are the same. If I select my main checking account it will not open, just the continuous circle, which sucks because of all the data I have in that account. I have backups so retrieving the data is possible, but not user friendly. I guess I'll have to start a new main checking account and reconstruct the last month.

A.BusDrvr

Of course it wasn't as easy as I thought....

I was willing to simply delete my main checking account and start over, but that option wasn't available since there were downloaded transactions that hadn't been reconciled. I would up restoring a backup from a month ago then downloaded all the transactions for my main checking account. Once that was reconciled and it seemed to be stable I downloaded all the data for my other accounts. A lot of work unfortunately.

NotACPA

Did you try a "SuperValidate"?  Basically the same process as a Validate ... but hold down both the CTRL & Shift keys from BEFORE you click "Validate & Repair" until you get the confirmation that it's running the "Super".

Take another backup before you try this.

AND, if this doesn't work, restoring a backup is your only hope.

A.BusDrvr

I saw the super validate instructions but apparently I didn't do it correctly as I never saw the confirmation. It's all good now since I restored a backup and downloaded the data. I'll keep the super validate on my list for next time.

Thanks for the help.

George