I have been using Bank of America -- Direct Connect vs Bank of America -- Quicken

Martin

I have been using Bank of America - Direct Connect for many years. In recent weeks, when I synchronize my BofA personal checking account, Quicken gives me an error message and shows that it has changed my access to BofA to Bank of America - Quicken. So, I need to change it back to Quicken - Direct to synchronize. It works once but then changes the connection method again to Quicken - Direct. Curiously, this does not happen when I synchronize another Quicken account. Is there a way to correct this? Thanks.

Martin

Thank you, Natalie. I was able to disconnect my Quicken connection to Bank of America and reconnect via BOA - Quicken. That seems to be working. It does not have all the functionality of BOA - Direct Connect. I think it lacks bill-pay from within Quicken. I can live with that. Thanks for getting back to me.

Quicken_Tyka

Hello @Martin

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

I would start by following the steps outlined here.

 This article does list this as a fix for 101/103 errors, these steps will often work to correct what you are experiencing.

Once these steps are complete, I would go to File > Save a backup to save a copy of the file with the correct connection method.

Let me know how it goes!

Thank you!

-Quicken Tyka

Martin

My issue has gone from bad to worse. Now Quicken automatically cancels my download from Bank of America. I set main checking account to synch with Bank of America. I synch it once and then find in settings that the account shows that it is NOT set up for downloads. Is there a fix for this? Or, is there a competing program that does what Quicken promises to do but in my experience fails to deliver? Thanks.

Quicken_Natalie

Hello @Martin,

Thank you for providing those additional details, although I apologize you're still experiencing difficulties. 

At this time, I suggest contacting Support directly for more in-depth troubleshooting.

Support has access to tools and information that the Community does not have, and will work with you towards resolving this.

Thank you,

Quicken Natalie 

Martin

Thank you, Natalie. I was able to disconnect my Quicken connection to Bank of America and reconnect via BOA - Quicken. That seems to be working. It does not have all the functionality of BOA - Direct Connect. I think it lacks bill-pay from within Quicken. I can live with that. Thanks for getting back to me.