I updated Quicken subscription to 5.14.0 and get "Quicken encountered an unexpected error"

NancyS Member
After I updated by Quicken 2018 Deluxe subscription from 5.13.3 to 5.14.0 I can't launch the program. I get "Quicken encountered an unexpected error". I have tried rebooting the Mac 10.13.6, and right click to "show windows" (no other windows open). When I check for updates, it says I am up to date. Do I need to uninstall and reinstall? If I uninstall will I lose my accounts? If I want to reinstall, where to I get the file? I don't see a place on quicken.com for update - just new subscriptions. I have not uninstalled and reinstalled, if that's the answer, so need specific instructions. I can't find a phone number to call to talk to a real support person. Is there one, and what hours will they answer. I tried chat, but for the product I clicked Quicken for Mac, and it wouldn't proceed. Thanks.

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