A Category assigned via the mobile app is not synching back to my Quicken desktop database

RK Mills
RK Mills Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)
After assigning a category to a debit card transaction using the iPhone app, this category assignment is not being synched back to my Quicken Desktop.

Has anyone else seen this behavior?
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Best Answers

  • RK Mills
    RK Mills Quicken Windows Subscription Member ✭✭
    Answer ✓
    It appears to be working now. Thanks!

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @RK Mills

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

    I would start by taking a look at the steps outlined here particularly the steps under " I am Missing Transactions On the Mobile App."

    May I also ask how many accounts do you have synced to mobile?

    Please let me know how it goes!

    Thank you,

    -Quicken Tyka

    ~~~***~~~
  • RK Mills
    RK Mills Quicken Windows Subscription Member ✭✭
    Thanks Tyka. The issue is not that I am missing a transaction on the mobile app. I see the transaction in the mobile app. The issue is that the category I have assigned to the transaction in the mobile app is not appearing as the assigned category once I view the same transaction via the desktop app after a cloud sync.

    Why is the category I have assigned via the mobile app not syncing back to the desktop app

    To answer your other question, I have 8 accounts included in the sync to mobile

    Thanks!
    Ronnie Mills
  • RK Mills
    RK Mills Quicken Windows Subscription Member ✭✭
    Answer ✓
    It appears to be working now. Thanks!
This discussion has been closed.

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