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Why is my ending balance much greater than my online balance?

Hello! I am new to Quicken and I am trying to learn it to the best of my ability. When I look at my savings account balance (linked with Express Web Connect) it is well over what my online and current balance is. It is showing that the account was opened well after it was actually opened and is showing that it opened with a lot more than the it had in it at the time. I am trying to resolve this issue and have not been able to find any useful information anywhere. Any help would be greatly appreciated!

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Answers

  • BoatnmaniacBoatnmaniac Member ✭✭✭✭
    When you set up an account for online services (EWC or DC) the FI (financial institution) will download a limited amount of transactions.  For most FIs that is usually anything from a few weeks to a few months worth of data.  The FIs control that and Quicken has no control over that.  That is why you are seeing an account opening date in Quicken that is later than when your bank account was actually opened.
    Regarding the account balance discrepancy:  Did you manually set up the account in Quicken and manually enter an account opening balance?  Or did you let Quicken set up the account when you set up EWC?

    (QW Premier R26.23 on Windows 10)
    If my reply has helped you resolve an issue, please "Like" it so others may know it might help them, too.
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