Server Issues? Continuous Errors This Morning

Zoolook

Hi - I am getting multiple sync errors this morning, QFM 5.14.3 on macOS 10.14.6

Even when trying to send the troubleshooting file, I get an error it could not be uploaded. I am having no other network issues (email, video, internet)

Quicken_Tyka

Hello @Zoolook

Thank you for taking the time to visit the Community to report this issue.

If you are still experiencing this error, please try this

Navigate to "Quicken" in the top left-hand corner and select "Sign Out"

Then sign back in with the existing Quicken ID and attempt to update once more.

Please let us know how it goes!

-Quicken Tyka

Alin

 got the same type of problem today, not the exact error..i get "unsupported url" whatever that means, which usually clears itself up in time.

my day started with an error that i haven't seen before asking me to create a new cloud account (which i did not) even while clicking on "My Quicken Account" everything checks out...very strange

John_in_NC

I would not try repeated downloads and wait 24 hours. These sorts of problems usually resolve themselves. 

If the error persists, contact support:

https://www.quicken.com/support#contact-support

Zoolook

This did not fix itself, I had to reset all of the accounts that stopped functioning, which of course means going through the 2-step validation for them again. They worked for 2 days, then stopped again and now I have to validate them again.

It seems to be the same accounts over and over. Capital One, Discover, US Bank and Chase.

Quicken_Tyka

Hello @Zoolook

Thank you for taking the time to visit the Community to report this issue.

If you are still experiencing this error, please try this

Navigate to "Quicken" in the top left-hand corner and select "Sign Out"

Then sign back in with the existing Quicken ID and attempt to update once more.

Please let us know how it goes!

-Quicken Tyka