I installed the Starter version of Quicken from Turbo Tax, now I can't access my Deluxe version.

pminotti
pminotti Member
I tried to input my registration number and I'm told it's in use. I tried to reinstall from Amazon and still get stater version. I am unable to access my Edward Jones accounts

Best Answers

Answers

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Why would you install the Starter version -
    when you already had the Deluxe version.

    Quicken Subscription - Windows 10
  • pminotti
    pminotti Member
    Thanx all for your help!!! Everything is all better now!!
  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
    "There is NO re-install required, just changing the QID associated with the installed program, because Quicken installs the WHOLE program and the QID decides which features you can access.."
    How does this work for an expired/sunsetted version that's a higher level version than the newly purchased and installed version?  I assume that Quicken does delete the old program and installs the current version, but logging in with the old Quicken ID in effect upgrades the version the user purchased to the higher level old version? 
  • splasher
    splasher SuperUser ✭✭✭✭
    @pminotti
    For the next person with this issue, what did you do to resolve it?
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list