help needed setting up Quicken for Home and Business for mac

MPArtist
Quicken Mac Other Member
Answers
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No, I am not, I am running a Mac version and I paid MORE $$ to download (what shows on my receipt) as Home and Bussiness! The site and even my invoice says I am.
Are you from Quicken? I would like a refund ...ggrrrrr
Thanks for your help!0 -
IF you bought the current Q product, you got BOTH the Mac and the Windows products.BUT H&B is a Win only product and won't install on your Mac except in an emulator.SO, have you installed the Mac product? OR are you running an emulator on your Mac?
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
@MPArtist So to connect the dots in the posts above, in case it's not clear:
• On the Mac platform, there is no Home & Business version. That only exists for Windows.
• When you purchase from Quicken nowadays, you're buying a subscription for a product version. The subscription allows you to download and use the Windows and/or Mac products. That is, you don't buy "Quicken Deluxe for Mac" or "Quicken Premier for Windows" anymore, you buy a subscription to "Quicken Deluxe" and can use the Mac and or Windows products at that level.
• The quicken.com/mac page clearly shows there are only three levels: Starter, Deluxe and Premier, whereas the quicken.com/windows page shows the additional Home & Business level.
• If you purchased Quicken Home & Business thinking you would download and use a Mac version of Quicken Home & Business, you can't because no such product exists. You can download and use Quicken Premier for Mac.
• Now that you know all this, if you want a refund for the difference in price between Home & Business and Premier, you will have to contact Quicken Support, as no one on this forum has access to any customer transaction data.
• Alternatively, assuming you purchased within the past 30 days, you can simply follow the procedure to get a full refund for your purchase, and then purchase a new Quicken Premier subscription.Quicken Mac Subscription • Quicken user since 19930
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