Wells Fargo Quicken Connect from Direct Connect: CP_SERVER_ERROR:discover.no.account.found

narduk

About 6 weeks ago I changed my connection from Quicken Connect to Direct Connect. For no good reason really. I then noticed that Wells Fargo was charging me so I canceled that and changed back to Quicken Connect. I've been successful once since changing back but now I can't get it to work anymore.

And I keep seeing this error: CP_SERVER_ERROR:discover.no.account.found

Thanks!

Logan

narduk

Quicken encountered an error while communicating with our servers.
Try again later. If the error persists, contact Quicken Support.

narduk

name: (null)
email: (null)
date: 2020-03-20 20:33:12 (America/Chicago)
date: 2020-03-21 01:33:12 (GMT)
date: 2020-03-20 18:33:12 (PST)
OS: 10.15.3
Product: Quicken
Version: 5.15.2
Build: 515.33015.100
Sync: Enabled
Cloud status: 32
description:
Server side error.

suggestion:
Try again later.

system description:
institution login: can't setup (server error)
BID: 3000
FI name: Wells Fargo Bank

response:
{
"code" : 200,
"resource" : {
"status" : "UPDATED",
"id" : "XXXXXXXXXXXXXX",
"clientId" : "XXXXXXXXX",
"pollingReference" : "\/institution-logins\/193302473292705024\/poll"
}
}

poll response:
{
"status" : "AGGREGATOR_IN_ERROR",
"aggregators" : [
{
"isProcessing" : false,
"aggStatus" : "CP_SERVER_ERROR",
"cpAggStatusCode" : "discover.no.account.found"
}
],
"mode" : "DISCOVER_AND_ADD_ACCOUNTS",
"institutionLoginId" : "XXXXXXXXXX",
"isProcessing" : false
}

Quicken_Tyka

Hello @narduk

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

I would start by following the steps outlined here. This article does list this as a fix for 101/103 errors however, these steps may correct the issues that you have described.

Let me know how it goes!

Thank you!

-Quicken Tyka