Keep getting update prompts
Elizabeth Snively Member ✭
edited May 2022 in Installing and Updating (Mac)
Hi, I keep getting a prompt to install the new version even though I've done it about 8 times already. How can I get this to stop? Thanks.
Hello @Elizabeth Snively
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you haven't done so already, I would start by going to File > Save a Back and proceed with uninstalling and reinstalling the application.
Steps and information on uninstalling/reinstalling are available here.
Let me know how it goes!
@Elizabeth Snively When you check Quicken > About Quicken, what version does it show you are running?
There is a problem which comes up occasionally where an invisible file in the Applications folder actually prevents a new version Quicken from being installed. Please read this post from a Quicken engineer which describes how to delete the invisible file.Quicken Mac Subscription • Quicken user since 19931
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