Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Connect and Engage
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Beta
Home
Quicken Classic for Mac
Installing and Updating (Mac)
Keep getting update prompts
Elizabeth Snively
Hi, I keep getting a prompt to install the new version even though I've done it about 8 times already. How can I get this to stop? Thanks.
Find more posts tagged with
Accepted answers
All comments
Quicken_Tyka
Hello
@Elizabeth Snively
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you haven't done so already, I would start by going to File > Save a Back and proceed with uninstalling and reinstalling the application.
Steps and information on uninstalling/reinstalling are available
here
.
Let me know how it goes!
-Quicken Tyka
jacobs
@Elizabeth Snively
When you check Quicken > About Quicken, what version does it show you are running?
There is a problem which comes up occasionally where an invisible file in the Applications folder actually prevents a new version Quicken from being installed. Please
read this post from a Quicken engineer
which describes how to delete the invisible file.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of
