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Problem inporting QFX file

I am using an up-to-date version of Quicken Delux (Canada) for Mac. I can download a QFX file from Tangerine Bank which specifies it is a QFX for Quicken. Tangerine is listed in Quicken as one of the supported institutions. When I try to import the QFX file, it seems to be working then gives me a dialogue saying "Quicken is unable to update this account because Web Connect support for your financial institution has been either temporarily, or permanently discontinued [CC-885]." I have contacted Tangerine Bank and have been assured that they still support Web Connect and have not had others having this problem. I see from questions asked here at this forum that others are having this problem with various banks, but I cannot find any solution. Please help. Thanks.

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