Canadian version versus the US version
sharroncameron
Member ✭
Hello,
I recently upgraded from Quicken Starter to the Business and Rental edition. I logged into my quicken account and upgraded from there. It took me some time to figure this out but I was sold the US version of Quicken instead of the Canadian one. I cannot use it with Canadian banks and the currency is in USD.
I have sent in two tickets - this was before I knew why it wasn't working correctly - but have not received any response. I would like to exchange the US version for the Canadian one; how does one do that? Is there an email I can send the request to perhaps? I was on hold for 70 minutes today and finally just hung up.
Thanks,
Sharron
I recently upgraded from Quicken Starter to the Business and Rental edition. I logged into my quicken account and upgraded from there. It took me some time to figure this out but I was sold the US version of Quicken instead of the Canadian one. I cannot use it with Canadian banks and the currency is in USD.
I have sent in two tickets - this was before I knew why it wasn't working correctly - but have not received any response. I would like to exchange the US version for the Canadian one; how does one do that? Is there an email I can send the request to perhaps? I was on hold for 70 minutes today and finally just hung up.
Thanks,
Sharron
0
Best Answer
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Hi @sharroncameron ,
Go to: https://www.quicken.com/canada Move the Mouse over Sign in and click My Account.
After signing in, you should be here: https://www.quicken.com/canada/my-account
You should see Download Quicken. Click Download for Windows and save the Download.
If you don't see Download Quicken, then you purchased from the US site.
https://www.quicken.com/
See this Article: https://www.quicken.com/support/Terms-and-Conditions-For-Exchanging-Returning-or-Refunding-Quicken-Products
The Home and Business for Canada is $5.00 cheaper that the US.
Canada: $94.99
USA: $99.99
Use the procedure to reinstall: https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions
thecreator - User of Quicken Subscription R33.24 USA & Quicken 2017 HBRP R20.6 USA
Windows 10 Pro 32 & 64-Bit Build 21390.1010
also Windows 10 Pro 64-Bit Build 19043.1052
Note: Holding Down the Shift Key or Ctrl Key produces Window with Quicken 2019 in the Title Bar when clicking About Quicken,
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=15
Answers
-
Q user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
Hi @sharroncameron ,
Go to: https://www.quicken.com/canada Move the Mouse over Sign in and click My Account.
After signing in, you should be here: https://www.quicken.com/canada/my-account
You should see Download Quicken. Click Download for Windows and save the Download.
If you don't see Download Quicken, then you purchased from the US site.
https://www.quicken.com/
See this Article: https://www.quicken.com/support/Terms-and-Conditions-For-Exchanging-Returning-or-Refunding-Quicken-Products
The Home and Business for Canada is $5.00 cheaper that the US.
Canada: $94.99
USA: $99.99
Use the procedure to reinstall: https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions
thecreator - User of Quicken Subscription R33.24 USA & Quicken 2017 HBRP R20.6 USA
Windows 10 Pro 32 & 64-Bit Build 21390.1010
also Windows 10 Pro 64-Bit Build 19043.1052
Note: Holding Down the Shift Key or Ctrl Key produces Window with Quicken 2019 in the Title Bar when clicking About Quicken,
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=15
This discussion has been closed.