CC501 error doing One Step Update on Capital One credit card accounts

James Blunt

First error showed up this morning on 2 credit cards.

Quicken Anja

Hello @James Blunt & @DaveS,

Thank you for reaching out to the Community about this issue, and I'm sorry to hear that you are experiencing this.

As instructed in this support article-- You will need to reach out to Quicken Support for further assistance as this error, in particular, will require our support agents to collect and review your log files in order to determine what is causing the error and will then proceed to have the error escalated.

Thank you,

-Quicken Anja

Quicken Support Current Hours of Operation:
8:00 am - 5:00 pm PDT

• Quicken Phone Support - Monday through Friday
  
• Quicken Chat Support - 7 days a week

DaveS

Same here

Quicken Anja

Hello @James Blunt & @DaveS,

Thank you for reaching out to the Community about this issue, and I'm sorry to hear that you are experiencing this.

As instructed in this support article-- You will need to reach out to Quicken Support for further assistance as this error, in particular, will require our support agents to collect and review your log files in order to determine what is causing the error and will then proceed to have the error escalated.

Thank you,

-Quicken Anja

Quicken Support Current Hours of Operation:
8:00 am - 5:00 pm PDT

• Quicken Phone Support - Monday through Friday
  
• Quicken Chat Support - 7 days a week