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Mac 2017 Quicken Version 13.1 (15609.1.20.111.8) -Autofill Issues


Also, Date change. I may enter a transaction on a date specific say a week ago and may linger on it, seemingly too long and the next transaction automatically stops entering the current date but inherits that previous transaction date. How do I rectify without having to close and reopen the app.
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Best Answer
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Quicken_Tyka Moderator mod
Hello @GEddy
Thank you for the response and for providing additional details.
I would next recommend a test file, please go to File > New > Start From Scratch.
On the add account screen select "Options" and choose the manual to create a manual account.
Are you able to create what you are seeing in this new test file?
As I am unable to recreate what you are seeing in Quicken, I am beginning to suspect the issue may be in the file itself.
-Quicken Tyka~~~***~~~5
This discussion has been closed.
Answers
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
I am not able to recreate these issues when entering a transaction if I select a payee the enter transaction is filled out and saved.
When creating a new transaction, if I chose a previous date all new transactions will have the date of that previous transactions, as far as I know, this has been the expected behavior.
If the issues you are experiencing are corrected after closing and reopening Quicken, I would start by saving a backup, and uninstalling and reinstalling.
Steps and information on uninstalling/reinstalling are available here.
Let me know how it goes!
-Quicken Tyka
This does not quite get to the gist of my issue. This in fact, has been going on for years and in previous versions of Quicken as well. I used to use Quicken for Windows and never had problems with saving/recording transactions but in Mac it has always been the case. Now being abroad I imagined this was a fault of not being in the US but with teh continuous calls to upgrade to a subscription, I realized it as a waste of time to do so if service was not available to me from Japan; no Japanese bank transactions can work in this environment. That said it is therefore at least expected that I can record transactions and work from there. some transactions have been but I don't know why some and not others. Or it might record the name of the payee but the category and so on have to be manually input each time. I hope I am being a bit clearer here Please let me know
Thank you for the response and for providing additional details.
I am unable to recreate what you describe and I'm able to successfully create and save transactions without issue.
May I ask that you verify where the data file is stored?
This can be located by holding the "Control" key on the keyboard and clicking the file name along the top in Quicken.
In this path, do you see any mention of Dropbox or iCloud? Storing the active file in a cloud or network drive may cause issues that you have described.
Please let me know!
-Quicken Tyka
Thank you for the response and for providing additional details.
I would next recommend a test file, please go to File > New > Start From Scratch.
On the add account screen select "Options" and choose the manual to create a manual account.
Are you able to create what you are seeing in this new test file?
As I am unable to recreate what you are seeing in Quicken, I am beginning to suspect the issue may be in the file itself.
-Quicken Tyka