What is the meaning of the orange paper airplane symbol with a green check mark next to it?

Makers

What is the meaning of the orange paper airplane symbol with a green check mark next to it in my checking register/ledger?

Quicken Anja

Hello @Makers,

Thank you for reaching out to the Community with your question.

If I'm not mistaken-- I believe the symbol indicates that the transaction was a successful bill pay payment that was sent.

If you hover your cursor over the symbol (without clicking on it), it should tell you what the symbol means.

Hope this helps!

-Quicken Anja

RickO

I'm not sure I know what symbol you're referring to. How about a screenshot?

Makers

See attached.

Quicken Anja

Hello @Makers,

Thank you for reaching out to the Community with your question.

If I'm not mistaken-- I believe the symbol indicates that the transaction was a successful bill pay payment that was sent.

If you hover your cursor over the symbol (without clicking on it), it should tell you what the symbol means.

Hope this helps!

-Quicken Anja

RickO

Looking at your screenshot, I find it very bizarre. First, that is not a symbol that appears in any of the documentation, nor one that I've ever seen. 

Secondly, the status symbol (if that's what this is) is overlapped vertically with the green checkmark which normally appears in the Clr column by itself. The Status column and Clr column should never overlap.

I would quit Quicken, restart your computer and then see if it still looks like that. If so, perhaps contact Quicken support for a screen share so they can see what's going on.

Makers

It indicates a "Check Pay" transaction that has been processed.

RickO

Makers said:

It indicates a "Check Pay" transaction that has been processed.

Interesting. I don't use Bill Pay or Check Pay so I've not seen that.

Is the flag actually part of the green checkmark in the Clr column instead of being in the Status column like a "normal" flag. If so, that's a very bizarre implementation. 

Makers

It is exactly as pictured in the screen shot I posted. The icon is in the very first column to the left of the date, in the same place you might see a blue dot, blue pencil, and so on.

RickO

Okay, good to know. I guess your screenshot may have gotten a little "squished" because that symbol and the green checkmark should not overlap horizontally as they do in your screenshot. 

If you have time, perhaps you can do another screenshot by sliding the Clr column over one column to the right, then take the screenshot that includes the column headers like this:



I'm curious. But if you don't have time, that's okay.

Makers

Unfortunately I deleted that transaction as a duplicate, but I can tell you the symbol looks exactly as depicted in the screenshot. Not "squished." That said, I can attach two additional screenshots, formatted as you requested to show the "Clr" column in proximity to the first column. These two screenshots identify "Check Pay" transactions in two earlier states, they are "in processing" and "printed and mailed." The one with the checkmark I uploaded two days ago seems to indicate the check was cashed.

RickO

Ah, that's making sense now. In your original screenshot, I thought the green checkmark was the one that appears in the Clr column. Now I see that it is not. Instead, it's part of the orange airplane icon in the Status column.

Looks like orange airplane icons can include different "subscripts" that can be a green checkmark, gear, and perhaps others. I think this may be confusing for user, but oh well.

I've asked for the mods to pass along to the dev team that the Help article about Status icons is now incomplete. Hopefully it will get updated soon.

Quicken Anja

@RickO, do you have the link for the status icons article that you can provide? 

If so, I can go ahead and submit a request to have it modified and brought up to date.

-Quicken Anja

Makers

Hi Anja,
If RickO doesn't have it, here's what I've seen on the community blog:
https://community.quicken.com/discussion/7853387/meaning-of-icons-in-the-register-blue-vs-orange-pencil-dot-or-no-dot

Quicken Anja

Oh okay @Makers, I know which article that's from. That article was also archived. So, I'll go ahead and submit a request to have it updated and taken out of the archive.

Thank you for providing that!

-Quicken Anja

RickO

Quicken Anja said:

@RickO, do you have the link for the status icons article that you can provide? 

I was not referring to a community article (although that should be updated). I was referring to the in-product help information in QMac. If you click the Help menu and enter "icon" in the search box, it is the first result:



It is not up to date.

Quicken Anja

@RickO Oh okay, so it's not up to date within the Quicken help menu either then. 

Thank you for bringing that up! 

-Quicken Anja

Makers

Thank you both!