the Update Bills function (typically done as part of One-Step Update) is crashing reliably

This discussion was created from comments split from: R25.18 crashing on One Step Update and Bills & Income Tab is now blank.

Comments

  • Samuel
    Samuel Member ✭✭
    Starting today, 4/5/20, the Update Bills function (typically done as part of One-Step Update) is crashing reliably. Anyone else seeing this?
  • EDGRAZI1
    EDGRAZI1 Member
    started Friday.
    Payments not showing at all
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Samuel

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    At this time I would recommend contacting support directly for advanced troubleshooting steps and a review of the online biller profile to help determine if it the cause of the crash is a specific biller.

    https://www.quicken.com/support#contact-support

    Quicken Care has the tools to review and research this issue further.

    Thank you,

    -Quicken Tyka

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