I have missing transactions in my bank account from Jan 2 to Feb 18.

ponydoc4u

How do I get them to show up? I have tried updating the info but they are still missing

Boatnmaniac

SPAH said:

I'm having the same problem. What is OSU? I did not run an update during the time frame missing. I use Bank of America and Quicken for Windows v. R25.21

OSU = One Step Update. 

What you might want to do is log in to your online account at BofA and:

• Go to where you can download transactions.
• Select the time period for the dates you are missing data.
• Select the QFX or "Quicken" format.
• Download that file and import it into Quicken. 
  

Note:  This might change your Online Services (Account Details for BofA) for downloading to Web Connect (manual downloads).  If this happens to you, on that Online Services tab click on the blue link saying that an improved connection method is available.  That will take you through the process of changing the connection method to Direct Connect or Express Web Connect so you can again update your account in the future via OSU.

Boatnmaniac

First thing to do is make sure that your register view is set up correctly.  It should look like this:

ponydoc4u

all of that is correct
I have transactions before and after those dates but none between those dates

volvogirl

Did you manually enter them or were they missed downloading?  

NotACPA

In that bank account, WHICH column header has the Arrowhead in it ... and which direction is the arrowhead pointing?

This arrowhead indicates the Sort Order for the account.  If it's NOT in the DATE column header, click on the Date header to re-sort the account.

Boatnmaniac

@ponydoc4u - How frequently do you run OSU?  Is there any possibility that you didn't run OSU during that time period?

Also, pull up a Banking Transactions report.  In the customization:

• Date Range: Select Year, Year-to-Date, Current Quarter or something that would capture the time period in question.
• Display Tab:  Select "Don't Subtotal", "Income & Expense" and click on "Reset Columns"
• Accounts Tab:  "Clear All" and then check the account in question.
• Categories Tab, Payees Tab, Tags Tab:  "Select All" on each tab.
• Securities Tab:  Skip over since this is not an investment account.
• Advanced Tab:  Amounts = All; Transaction Types = All Transactions; Transfers = Include all; Subcategories = Show all; Status box - check all boxes.
• Click "OK".

Do the missing transactions show up in the report?

SPAH

I'm having the same problem. What is OSU? I did not run an update during the time frame missing. I use Bank of America and Quicken for Windows v. R25.21

Boatnmaniac

SPAH said:

I'm having the same problem. What is OSU? I did not run an update during the time frame missing. I use Bank of America and Quicken for Windows v. R25.21

OSU = One Step Update. 

What you might want to do is log in to your online account at BofA and:

• Go to where you can download transactions.
• Select the time period for the dates you are missing data.
• Select the QFX or "Quicken" format.
• Download that file and import it into Quicken. 
  

Note:  This might change your Online Services (Account Details for BofA) for downloading to Web Connect (manual downloads).  If this happens to you, on that Online Services tab click on the blue link saying that an improved connection method is available.  That will take you through the process of changing the connection method to Direct Connect or Express Web Connect so you can again update your account in the future via OSU.

Ellen M

I tried the above solution, but when I go to import the file, and I want to add it to the existing bank account, that bank account does not show up in the "link to existing account" list. Help!

UKR

Ellen M said:

I tried the above solution, but when I go to import the file, and I want to add it to the existing bank account, that bank account does not show up in the "link to existing account" list. Help!

You cannot import a QFX file downloaded from the bank into an account that is currently activated for downloading.

To avoid creating an even bigger mess, import into a new temporary account register, then move all the transactions that you need into the desired account register and, when done, delete the temporary account register.

Boatnmaniac

UKR said:

Ellen M said:

I tried the above solution, but when I go to import the file, and I want to add it to the existing bank account, that bank account does not show up in the "link to existing account" list. Help!

You cannot import a QFX file downloaded from the bank into an account that is currently activated for downloading.

To avoid creating an even bigger mess, import into a new temporary account register, then move all the transactions that you need into the desired account register and, when done, delete the temporary account register.

@UKR - Historically, the only problem I've encountered doing WC with any account that is already set up with DC or EWC is that sometimes my EWC or DC connection is changed to WC.  It's been awhile since I've done that so I just tested it out so see if something has changed.  I just did WC's with an EWC savings account and also a DC checking account and both files imported perfectly and even matched transactions to previously entered and reconciled transactions.  In both cases I was prompted to either add new accounts or link them to my existing accounts (linking is what I did).  I then did Update Now on each of those accounts and that functioned well, too.  What am I misunderstanding about your "You cannot import a QFX file downloaded from the bank into an account that is currently activated for downloading" comment?

Ellen M - @UKR 's suggestion to import into a new temporary account, move the desired transactions to the desired account and then delete the temporary account is a nice safety measure and could help to eliminate the need to possibly delete duplicate transactions.  Let us know if this process works for you.