When synced with Web data all accounts went severally negative

ke5wth

I wanted to try the mobile & web . When i added my two bank accounts, my balances went horribly negative. Is there a way to delete any prior web data and try a fresh sync?

NotACPA

Restore from a backup that you created before the event.

ke5wth

I did the restore to get my desktop applicaiton back to normal. My question is how can you delete all the accounts currently in web.

Quicken_Tyka

Hello @ke5wth

Thank you for the response and for providing additional details, although I apologize you haven't received a follow-up response.

I would first, save a backup and then reset the cloud. This will remove the previous cloud data and recreate it.

1.  Edit > Preferences > Quicken ID Sync & Alerts

 2.  Click the link to “Reset your cloud data”

Let us know how it goes!

Thank you,
-Quicken Tyka

tandk4ever

Thank You, That actually worked with web sync where 1 category 1 transaction was always giving me error messages