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When synced with Web data all accounts went severally negative

I wanted to try the mobile & web . When i added my two bank accounts, my balances went horribly negative. Is there a way to delete any prior web data and try a fresh sync?

Answers

  • NotACPANotACPA SuperUser ✭✭✭✭✭
    Restore from a backup that you created before the event.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • ke5wthke5wth Member
    I did the restore to get my desktop applicaiton back to normal. My question is how can you delete all the accounts currently in web.
  • Quicken_TykaQuicken_Tyka Moderator mod
    Hello @ke5wth

    Thank you for the response and for providing additional details, although I apologize you haven't received a follow-up response.

    I would first, save a backup and then reset the cloud. This will remove the previous cloud data and recreate it.

    1.  Edit > Preferences > Quicken ID Sync & Alerts

     2.  Click the link to “Reset your cloud data”

    Let us know how it goes!

    Thank you,
    -Quicken Tyka
    -Quicken Tyka
  • tandk4evertandk4ever Member
    Thank You, That actually worked with web sync where 1 category 1 transaction was always giving me error messages
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