Investing Portfolio Does Not Fill In Fund Category Column

BPL

I just changed my Quicken Deluxe Windows version from 2017 to a yearly subscription. Now when I open my Value or Historic Performance view in the Investing Portfolio screen, the Fund Category column is not filled in. It used to show the fund categories, i.e, large growth, mid value, etc. I spoke with Quicken Customer Care and he had me do a Super Validate and Repair but it did not fix the problem. Strangely enough when we opened an older backup of the older version it also did not fill in the column. However I have used Quicken Deluxe for many years and it always showed the fund categories. Can anyone solve this mystery?

Jim_Harman

I take it the column is still there but it is now blank.

For me it is filled in for most but not all of my funds.

This data comes from Quicken's quote provider and is sometimes incomplete. Make sure the other data for the fund(s) in question is up to date. and if there is a little clock in the Quote/price column, it indicates a recent date for the quote update.

If you share the tickers of the fund(s) with this issue we can investigate further.

NotACPA

IF, you're talking about the Portfolio page, simply click on the Customize button, immediately above the column headers, and then scroll down to select "Fund Category" to be added to the screen.

BPL

I did that many years ago. Thus, Fund Category was always included in the displayed columns.

Jim_Harman

I take it the column is still there but it is now blank.

For me it is filled in for most but not all of my funds.

This data comes from Quicken's quote provider and is sometimes incomplete. Make sure the other data for the fund(s) in question is up to date. and if there is a little clock in the Quote/price column, it indicates a recent date for the quote update.

If you share the tickers of the fund(s) with this issue we can investigate further.

NotACPA

Also, is there anything special, or unusual, about these funds?

Are they normally available "retail" funds?  For example, my wife's retirement 403b account was previously managed by a firm that only offered their own proprietary funds ... and I could NEVER get any info about them except from the vendor's website.

BPL

I normally update my price quotes at the end of each month. Thus, today I was scheduled to do so. I just did the One Step Update and, magically, the Fund Category column is filled in for all but a few of the funds. Those are the ones that still have the clock icon, indicating their price did not update today. I can always manually update those if need be. Thank you for your assistance. you know Quicken way better than their technical customer care team. His suggestion was for me to make a written list of the fund categories to refer to. No, I thought. That is why I bought Quicken. Thanks again.

BPL

NotACPA,
These were all regular retail funds, except for two of them. Per my response to Jim, performing a One Step Update did the trick. Thank you both for your guidance.