Check Pay no longer being recognized in QM5.15
Concordman
Quicken Mac Subscription Mac Beta Beta
Having issues using Check Pay in Qm5.15.3; Not clear why this no longer works for me . Suspect something went coo koo with my data file but everything else is working correctly.
When I try to use Check pay Qm is asking me to set up the check Pay & Quick Pay again. This had been working in the past month. I go thru the motions but QM cannot validate. Get the Validation request failed. I understand cause I went thru the exercise that if I open up a new Quicken file & import the data Check/Quick pay will work but as we know the pain with this approach is that all attachments , column selections are lost in this translation.
It would be nice if there was a way to fix this with my existing datafile
When I try to use Check pay Qm is asking me to set up the check Pay & Quick Pay again. This had been working in the past month. I go thru the motions but QM cannot validate. Get the Validation request failed. I understand cause I went thru the exercise that if I open up a new Quicken file & import the data Check/Quick pay will work but as we know the pain with this approach is that all attachments , column selections are lost in this translation.
It would be nice if there was a way to fix this with my existing datafile
0
Best Answer
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Hello @Concordman,
Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.
Since the error you are receiving is referring to the Quicken Cloud, I suggest resetting your Quicken Cloud (doing this does not affect your data file). You can do so by following the steps below--- Quicken
- Preferences
- Connected Services
- Click on Reset written and underlined in blue.
Should this fail, however, then at that point I do recommend that you reach out to Quicken Support via chat or phone as this particular issue will likely require an escalation.
Thank you,
-Quicken Anja-Quicken Anja
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Answers
-
Hello @Concordman,
Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.
Since the error you are receiving is referring to the Quicken Cloud, I suggest resetting your Quicken Cloud (doing this does not affect your data file). You can do so by following the steps below--- Quicken
- Preferences
- Connected Services
- Click on Reset written and underlined in blue.
Should this fail, however, then at that point I do recommend that you reach out to Quicken Support via chat or phone as this particular issue will likely require an escalation.
Thank you,
-Quicken Anja-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.5 -
Went thru the Quicken Cloud reset ..No bueno..Will contact support1
This discussion has been closed.