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Quicken Subscription

I didnt know where else to post this, My time is so short when I have to go through all the tech issues to get a paid program working!...Ive been trying to find customer support chat but no one is there as well as phone...My quicken 2020 subscription was due yesterday, but I was trying to see how I can hold off on paying atm as money is tight. I havnt been able to download any transactions from chase Bank and I know there is difficulty doing so because of this virus but, If Im not using Quicken right now...why pay for the subscription? But I cant reach anyone for quicken to ask......

Comments

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    If you haven't already, you may want to review: https://www.quicken.com/support/quicken-support-options
  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @Sean Christopher

     

    Thank you for reaching out on the community and telling us about your issue. I would recommend that you give us a call and talk to one of our agents so you can choose what's best for you.  Mondays are generally our busiest day which would be why the wait time was very long. It should be a bit better today if you're willing to give us a call. I'll list the hours down below for support as well so you can find a time that works best for you.

     

    Thanks,

     

    Quicken Francisco


    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT

     

    Quicken Chat Support Current Hours of Operation:

    Monday through Sunday

    5:00 am to 5:00pm PDT

    https://www.quicken.com/support#contact-support
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