Home Quicken for Mac Errors and Troubleshooting (Mac)

On 5/16 I started getting OL-209 errors for all accounts. Is there a resolution for this?

On 5/16 I started getting OL-209 errors for all accounts. Is there a resolution for this?

Answers

  • neongreenneongreen Member
    me too
  • vherzvherz Member ✭✭
    me too. Bank of the West unable to resolve
  • keenanmdkeenanmd Member
    same for me on all my accounts in Quicken
  • Quicken_TykaQuicken_Tyka Moderator mod
    Hello all,

    Thank you for providing the error message, although I apologize that you haven't received a response.

    If you haven't already, please take a moment to review the steps and information available here regarding the OL-209 error.

    If the steps above do not resolve the issue, you will need to contact your financial institution.  Quicken does not have access to the financial institution's servers to correct the problem. This may require you ask to speak with an online services specialist that handles transaction download issues at the financial institution.  If your financial institution states they can't assist, an escalation with the financial institution may be necessary.

    Thank you,
    -Quicken Tyka
    -Quicken Tyka
  • jon857jon857 Member ✭✭
    I have the OL-209 issue also. Is it related to the version of Quicken MAC being used?
    Parallel thread that seems to be addressing the same issue: https://community.quicken.com/discussion/7875995/quicken-2007-and-boa#latest
    See post by Smith "Same issue here. Looking at the ofxlog.txt files from last week to current, appears there is no response from "https://ofx-prod-brand.intuit.com/qm1600/fib.dll". There is another current thread reflecting a time out/no response issue with the same address. Also, the update dates in the current outgoing requests are shown as 19900101 ? "
  • Chris_QPWChris_QPW Member ✭✭✭✭
    @jon857 Yes it absolutely does matter what version of Quicken Mac your are using.

    I suspect everyone in this thread is using Quicken Mac 2007.

    If so see this thread:
    (I'm using the latest Quicken subscription version)
Sign In or Register to comment.