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Deposit via iphone

Andy_G

on the 26th of this month, I deposited a check from a renter for the first time via BBVA iphone app. I manually entered this transaction in Quicken the same day. BBVA shows this deposit on 5/27/20. Backing up the file today was no problem. However, while exiting and syncing, I get the error as shown in the attached picture.
! Quicken Message
2 Manually entered data on 5/26
3 BBVA online statement of 5/27/20.
Please help me understand what's going on and how can I fix it. Thanks.

Quicken Sync Error.pdf

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Accepted answers

Sherlock

The Quicken Cloud sync error appears to be entirely unrelated to the deposit. I suggest you reset your cloud data: select Edit > Preferences..., Mobile & Web, and Reset your cloud data

All comments

Sherlock

The Quicken Cloud sync error appears to be entirely unrelated to the deposit. I suggest you reset your cloud data: select Edit > Preferences..., Mobile & Web, and Reset your cloud data

UKR

For your reference ...

How to attach image snapshots to Community posts (Windows)

https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windows#latest

Please save it to a file of file type PNG, JPG, or GIF only. They're easier to work with than PDF files.

Andy_G

Sherlock, It worked just great. As for the pdf file, first I cut and pasted several images from BBVA and Quicken files via windows snipping tool. Then I scanned it through my HP officejet. I just learned that I have the option to choose the scanned file as either pdf or jpg. So the next time I will do it right. Thanks.