One step update has gone rogue

burtonvoss3345

Once updated, the answer block shows a Quicken online account updated - which I don't have, and an error message that it can't update bills. The message suggests to go to Bills, but there is no further explanation there. It will update from that page, though.

Thanks for your suggestions.

UKR

Look in the picture you provided above, lower left corner.

Quicken_Tyka

Hello @burtonvoss3345

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

We will need a bit more information to be able to assist. Please take a moment to review the information here and post back with the year and version of Quicken you are currently running.

Please include the exact error message that you receiving as well.

The more information you can provide regarding this issue will help the Community to better understand and assist.

Thank you,

-Quicken Tyka

burtonvoss3345

Hi Quicken_Tyka:
Thanks for the email.
Here's what I could gather.

I'm using Quicken Home Business & Rental Property
Year 2020
Version R26.23
Build 27.1.26.23



When I set preferences on what to include in updated services, the Investing Quicken.com isn't there but shows up in the summary.
The error "Unable to update bills ..." seems to be true, but there is no real help defined on the bills tab. But I can ask for and get an update from the bills page.
Thanks for your help.
Burton
Amazon
Blog
Facebook
Twitter
Linkedin

burtonvoss3345

You may have to look for the attached screenshot. It came in below "Did this answer the question" as a Q Pix.PNG.

UKR

Next time you review the OSU Summary page please click to put a checkmark at "Show just the last update".
You may be seeing old, long resolved error messages.

burtonvoss3345

I would be happy to place such a checkmark if: I could find such a resolved error message, and, I could find the place to put such a checkmark.
Thanks.

UKR

Look in the picture you provided above, lower left corner.