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Biller issues

System

This discussion was created from comments split from: Quick Pay Doesn't work.

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jtobia846

Since I started using quick pay I've had nothing but problems. I only have about 10 bills I set up, now I'm down to 2 because quick pay either drops them when you validate your bills or says they don't work with that biller even though I used it to pay them multiple times. PSEG-LI is an example of that. It also keeps dropping Home Depot, National Grid, Barclay's card and others. Am I doing something wrong? Is there another way to pay bills through Quicken that is more reliable and is going to continue to be supported? I've been using Quicken since 1993 with no problems until Quick Pay came along. Any help would be greatly appreciated

Sherlock

If you want to issue payments from within Quicken, I suggest you consider using one of the more than 500 financial institutions that offer online bill payment using the Direct Connect connection method.

Chris_QPW

Personally I suggest switching the problem around and using automatic payments instead. And instead of rehashing what I said before you can see it in thread thread, starting with this comment:
https://community.quicken.com/discussion/comment/20099403/#Comment_20099403

jtobia846

isn't direct connect ending Aur 31?

Sherlock

jtobia846 said:

isn't direct connect ending Aur 31?

No. The ability to issue online payments directly to more than 500 financial institutions using the Direct Connect connection method is not ending on August 31.

It is the Quicken Bill Pay service provided by Metavante Payment Services that is terminating on August 31.