Intuit Login Issues

shipdriver

I am often requested to login to my Intuit account when attempting to login to to Quicken (Windows subscription) or Turbotax. There is no support for Intuit you must get support from a product so here I am.

It rejects my password each and every time. I am required to do 2FA, I chnage the password and am allowed in. The very next time I login same thing. The last time just for fun I didn't even change the password. After entering the 2FA code I entered the same password and it let me in.

It almost seems like a mandatory 2FA with in-correct error messages. Anybody experience this? Is there a fix?

Thanx!

UKR

A couple of shots in the dark ...

- Check if Windows Defender feature Ransomware protection is enabled.
If so, configure it to add Quicken as an "allowed app" without turning off Ransomware protection:
https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access

- Are you getting "Oops, something went wrong"?
Have you recently enabled a VPN? If so, this might be the problem. Try turning the VPN off and see if that helps.

- Is a firewall (software on your PC or a corporate firewall server) preventing Quicken from establishing outbound Internet connections? Check the firewall log files and create appropriate permissions.

- Please verify these settings:
Go into Control Panel / Internet Options
or
Start Internet Explorer. Click on Tools / Internet options.
Click the Advanced tab.
Ensure that all "Use TLS 1.0, 1.1, 1.2" have checkmarks.
Uncheck all "Use SSL x.x"
Click the Contents tab and click the "Clear SSL state" button.
Click Apply, then OK.
Close IE.
Close and restart Quicken and see what happens.

NotACPA

What Q product are you running and what BUILD of that product?  Do HELP, About Quicken for this info.

And Intuit hasn't owned Quicken for 4+ years ... so why are you logging into an Intuit site?

shipdriver

You are correct my Quicken issue is a completely different issue. I didn't think it through when I posted. With Quicken whenever I try to open my software (installed on hard drive) I'm prompted for my online login. I had a support rep fix that for me except it still pops up asking for my online login info except I can work around it and finally get to my software. I just was forced to upgrade to the subscription service (So I could download from financial institutions.)

Turbo tax is the one that refuses to recognize my password, makes me do 2FA, change my password before using TT. This happened when I was using web based and still happens now that I switched to PC software version.

Support has no clue how to fix the issue. It just let me change my password to the same password so now I don't have to keep updating my vault and list of passwords.

UKR

A couple of shots in the dark ...

- Check if Windows Defender feature Ransomware protection is enabled.
If so, configure it to add Quicken as an "allowed app" without turning off Ransomware protection:
https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access

- Are you getting "Oops, something went wrong"?
Have you recently enabled a VPN? If so, this might be the problem. Try turning the VPN off and see if that helps.

- Is a firewall (software on your PC or a corporate firewall server) preventing Quicken from establishing outbound Internet connections? Check the firewall log files and create appropriate permissions.

- Please verify these settings:
Go into Control Panel / Internet Options
or
Start Internet Explorer. Click on Tools / Internet options.
Click the Advanced tab.
Ensure that all "Use TLS 1.0, 1.1, 1.2" have checkmarks.
Uncheck all "Use SSL x.x"
Click the Contents tab and click the "Clear SSL state" button.
Click Apply, then OK.
Close IE.
Close and restart Quicken and see what happens.