Synchronization issues

oishtaiwi
Quicken Mac Subscription Member
Two Question Please :smile: 1. Web is not accurate as desktop .. getting different numbers , transaction , etc..
Second I am getting message as attached image !
thanks
Second I am getting message as attached image !
thanks
0
Best Answer
-
Hello @oishataiwi,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
The first thing I suggest you try is to reset your cloud data by following the steps below.- Go to Edit
- Preferences
- Mobile & Web
- Make sure sync shows it's ON and click on Reset your cloud data (see below)
Once that is done, see if the issue still persists.
Let us know how it goes and/or if you have any additional questions!-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.5
Answers
-
Hello @oishataiwi,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
The first thing I suggest you try is to reset your cloud data by following the steps below.- Go to Edit
- Preferences
- Mobile & Web
- Make sure sync shows it's ON and click on Reset your cloud data (see below)
Once that is done, see if the issue still persists.
Let us know how it goes and/or if you have any additional questions!-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.5
This discussion has been closed.
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