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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Synchronization issues
oishtaiwi
Two Question Please :smile: 1. Web is not accurate as desktop .. getting different numbers , transaction , etc..
Second I am getting message as attached image !
thanks
image.png
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Quicken Anja
Hello
@oishataiwi
,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
The first thing I suggest you try is to
reset your cloud data
by following the steps below.
Go to
Edit
Preferences
Mobile & Web
Make sure sync shows it's
ON
and click on
Reset your cloud data
(
see below
)
Once that is done, see if the issue still persists.
Let us know how it goes and/or if you have any additional questions!
All comments
Quicken Anja
Hello
@oishataiwi
,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
The first thing I suggest you try is to
reset your cloud data
by following the steps below.
Go to
Edit
Preferences
Mobile & Web
Make sure sync shows it's
ON
and click on
Reset your cloud data
(
see below
)
Once that is done, see if the issue still persists.
Let us know how it goes and/or if you have any additional questions!
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