When trying to sign in to my mobile app I receive this message - This Quicken ID does not exist.
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wally8888
Member ✭✭
It has worked in the past.
0
Best Answer
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Hello @wally8888
Thank you for taking the time to visit the Community to post your issue.
I have taken the liberty of viewing your Quicken account using the email associated with the Quicken Community.
This Quicken ID does indeed exist, please confirm that this is the email that you are signing in with.
If you are using the correct email, please confirm that there is not a blank space at the end of the email when signing into the mobile app.
This can happen if the username is auto-populated.
Please let me know how it goes!
-Quicken Tyka~~~***~~~5
Answers
-
Hello @wally8888
Thank you for taking the time to visit the Community to post your issue.
I have taken the liberty of viewing your Quicken account using the email associated with the Quicken Community.
This Quicken ID does indeed exist, please confirm that this is the email that you are signing in with.
If you are using the correct email, please confirm that there is not a blank space at the end of the email when signing into the mobile app.
This can happen if the username is auto-populated.
Please let me know how it goes!
-Quicken Tyka~~~***~~~5 -
I re-entered my email address and it worked. Thank you2
This discussion has been closed.